The Internet is toxic, but its toxicity is usually equal opportunity

One of the more annoying trends in our society has been the substitution of action with rhetoric.  This has really taken off in the age of Twitter where people think hashtags are a replacement for actually doing something.

Today I read an Opinion Piece on Polygon called “No Skin thick enough: The daily harassment of women in the game industry”  by a woman named Brianna Wu. It's an article I recommend checking out.

However, I do have some criticisms of the piece. For starters, it is a bad piece of journalism. It relies completely on sensationalist emotionalism to back up its blanket assertion (“the daily harassment of women in the game industry”). 

Such articles, even opinion pieces, are apparently not open to discussion.  As soon as I expressed some criticism on Twitter the haters came out in force. All sense of reason evaporated.  My criticism was: Be aware that sometimes allegations of sexual harassment are false (remember what happened to me). Sometimes, some women choose to take criticism/teasing/abuse as being due to their sex. 

Let me give you the part from the article that caused me to write my tweet in the first place. 

This is the example Ms. Wu provides as an example of sexual harassment women face:

Two things to point out about this: First, anonymous user (which is one of the sources of why Internet discussion can get so toxic) and second, while clearly abusive, this has nothing to do with the writer being female.  I have gotten tweets to me very similar to this when I've made a casual tweet regarding a game console. Ask Phil Fish about internet abuse. Trolls will cater their trolling to their target.

The point of my tweet is that we need to be careful on this because *sometimes* the allegation that it's *sexual* harassment is false. 

The article provides 4 such anecdotes. The Internet has plenty of vile behavior that many of us run into regularly. But this article tries to make sweeping conclusions with it. I take issue with articles that make sweeping (and arguably sexist) charges against men using 4 anecdotes as evidence.

If we were debating any other topic and someone made a broad, far reaching claim and backed it up with nothing more than 4 anecdotal examples they’d get reamed.  But because we are talking about an ism, it is taboo to raise any skepticism about the article’s agenda.

I’ve been in the game industry a long time. I’ve seen its ugliness in many different forms. So let me tell you: This subject matter is delicate and should be treated as such. 

So let's look at the responses I got when I tweeted that women sometimes make false claims of "sexual harassment" when in fact what they received had nothing to do with their sex:

To which I respond:

Which gets:

Buzzfeed's Nicol Leffel goes right to name-calling almost immediately.

Ugh. There were much more vile responses than these but I blocked them and now I can't find them on twitter.  The point being, even attempting to discuss the topic invites assumptions of sexism and abuse.

There IS misogyny in the game industry but not where the professional victims would have you believe

The misogyny I've seen in our industry is not representative of game culture in general but is a manifestation of Internet toxicity. Let's start with the sexist reaction successful women in the game industry often receive. When a man does something impressive and gets some publicity, they get kudos and support.  But if a woman does something impressive and gets the same publicity, their experience is likely to be terrible and humiliating.  I’ve seen this first hand and it’s discouraging.  But it would be wrong to imply that this is a general issue. Internet culture is toxic.  

...But we have to be careful that this issue isn't exploited by opportunistic people to for professional or personal gain.

I have first hand experience with this. Those of you who know me know the hell I went through when I was falsely accused of "sexual harassment" by a former, opportunistic employee who was hoping for a quick pay off.  

Let me say it plainly: There are women who will exploit this delicate topic for financial or professional gain. Maybe they’re “journalists” who know it’s a quick, easy way to get their article published on Kotaku. Maybe it’s a former journalist whose just gotten into the game industry who wants her upcoming project to get coverage. Or maybe it’s a young woman mad at her boss who wants to exploit the issue to make money. And of course, maybe it’s a legitimate reporting on a serious problem. But sorry, I’m a skeptic now. I didn’t use to be such a skeptic but 2 years of unwarranted smears and death threats have made me take these claims with a grain of salt.

So what can we do?

I’m an engineer, I’m interested in solutions and I think there is a lot we can do to address this issue:

1. Punish people who harass other people. I.e. Permanently ban someone who writes the kind of disgusting invective that the article cites.  XBox Live and other services allow for an immense level of abuse of all kinds. Don’t tolerate it anymore.
    
   
2. Eliminate anonymous profiles on social networks like Xbox Live, Twitter, YouTube. Game sites could eliminate comment anonymity if they were genuinely concerned about this issue.  Anonymity has a place on the net -- forums, groups, etc.  But mainstream social networking should not be anonymous. Maybe it's not doable but as long as it is, trolls will be able to exploit this.
    (I've changed my mind on #2)
   
   
3. Encourage / Reward those who actually DO something. The reason “white knighting” is despised is because it’s really about people making themselves feel good about themselves.   Less rewarding of progressive rhetoric and more reward of progressive action.
    
   
4. Encourage people to talk about the transformative effects of a more diversified working environment. We hire a lot of women because it makes our products better. Not because women are “just as good” as men but rather because men and women bring unique strengths.
   
   Running a company dominated by one sex puts them at a distinct disadvantage in the talent area.  Men and women are different.  Here’s a “sexist” statement: It has been my experience that women are better at UI design than men. I have no idea why. That’s 20 years of observation talking. Men tend to be better at debugging. No idea why. Don’t care. Both seem to be equally effective at writing buggy code.
    
5. Scrutinize and punish those who make false claims on this topic. We need to be very very careful about tarring and feathering people on this issue. Don’t reward those who are trying to profit from playing the sexism card.

Choose to be part of the solution: Do your part to make the Internet a less toxic environment. Don’t just blindly support empty, feel good pap. Keep your critical thinking cap on.

Update: Slashdot comments are very interesting and in stark contrast to the empty progressive rhetoric on Twitter. http://games-beta.slashdot.org/story/14/07/22/229256/the-daily-harassment-of-women-in-the-game-industry

Update 2: Added more content, added item #2 regarding anonymity. Fixed Typos. (see edit history).

Update 3: Added pics from Twitter.

Update 4: Typos, streamlined.

Update 5: Crossed out item 2. I've been persuaded that it's a bad idea.